SuccessFactors is committed to helping you get the most value from our software.

We provide our Frequently Asked Questions and a case submission system available for all of our customers for free. If you are a paid maintenance and support customer, you can use our contact number that was given to you to call for telephone support.

If you currently don't have a maintenance and support agreement and would like to sign up for one, please contact us. Benefits include access to our support hotline, as well as maintenance (update files, patches and other free downloads) for a one-year period.